Encourage Pushback

As a leader, do you encourage ‘pushback’ from your staff?  Deference to authority is deeply engrained in most of us. As a leader you need to resist this tendency in your staff. If people automatically defer to your judgment, you may miss out on valuable thinking and critical feedback. Try to make it easy for people to speak up, and remember to actively ask for their opinions. When talking about current or future work, give some initial thoughts, but then ask for help fleshing out ideas. Recognize people who speak up and thank those who challenge your thinking. Most importantly, try not to react immediately if you start to feel threatened, or you risk shutting down the discussion.  This takes courage and confidence but if you want great results and you want to build capacity in your staff, this becomes an essential part of your leadership toolkit. Adapted from "The Dangers of Deference" by Ron Ashkenas.