As a leader, how and when do you share bad news?
When you're privy as a leader to information that your staff isn't, should you share the news or protect them? When deciding whether to divulge bad news, do these things first:
- Know your tendency. We all have a preferred approach when it comes to privacy. Some keep things quiet, while others are more open. Understand your tendency and find a middle ground.
- Question your motives. Whether you're eager to share news or resisting a conversation, question your motives. Are you feeling guilty about harboring information? Are you afraid of people getting angry? What value will be gained by sharing the information?
- Tend toward transparency. Lean toward transparency if possible. As long as you're not violating school/organizational policy, give your team the bad news — especially if it's going to impact their work.
Adapted from "When to Share Sensitive Information with Your Team" by Amy Gallo.