Facets of Trust
Benevolence:
- caring
- extending good will
- having positive interactions
- supporting teachers
- expressing appreciation for staff efforts
- being fair
- guarding confidential information
Honesty:
- having integrity
- telling the truth
- keeping promises
- honoring agreements
- having authenticity
- accepting responsibility
- avoiding manipulation
- being real
- being true to oneself
Openness:
- engaging in open communication
- sharing important information
- delegating
- sharing decision making
- sharing power
Reliability:
- having consistency
- being dependable
- demonstrating commitment
- having dedication
- being diligent
Competence:
- setting an example
- engaging in problem solving
- fostering conflict resolution (rather than avoidance)
- working hard
- pressing for results
- setting standards
- buffering teachers
- handling difficult situations
- being flexible
From: Trust Matters by Megan Tschannen-Moran
Published by: Jossey-Bass