Showing posts with label constructive criticism. Show all posts
Showing posts with label constructive criticism. Show all posts

Thursday, 3 May 2012

Trust Your Gut When Challenging Authority

As a leader, how comfortable are you challenging line authority or the authority of tradition? 

Most of us are taught to defer to authority in our organizations.  This is true of line authority as well as the authority of 'how we've always done things here'.  As a result, we can often tend to disregard our internal compasses. But your instincts are often right. Here is how to counter your conditioning and question authority:
  • Listen to your inner voice. Take a moment to breathe and consider what is going on. Ask yourself, "Are there other ways to approach this work?"
  • Constructively question. Ask your boss, or important stakeholders: Why do we do it this way?  Can we - as a school/organization be open to different ways? Can we experiment?
  • Reflect. Whether you've followed along or pushed for an alternative, think about what happened. Remember what it felt like to go against authority - or popular will - and think about how you might handle it differently in the future.


Adapted from "Learn to Trust Your Gut" by Ron Ashkenas.

Thursday, 9 February 2012

Giving Negative Feedback? Sleep on It First

As a leader, when you need to give negative feedback, do you do it immediately or do you sleep on it first?

Many people advise that you should give negative or difficult feedback immediately, preferably within 24 hours of an incident. But next time you have to provide constructive criticism, consider sleeping on it first. Your input will be far more effective, and better received, if you aren't feeling the emotions related to the situation. Put some distance between the offending action and the feedback to give yourself perspective. You may need to calm down over several days. This will give you time to prepare, consider the other's point of view and how the feedback might be received, and deliver the message in a calm and helpful way.  This demands the full range of emotional intelligence skills....but that's one of the reasons you're in a leadership position.  If you don't have the EI, you probably shouldn't be leading.



Adapted from Guide to Giving Effective Feedback (HBR OnPoint Collection).