Getting What You Need.....Indirectly

As a leader, what strategies do you use when asking doesn't work?

Getting people to do what you want is difficult, especially if you lack sufficient authority......or the environment is very political.  When direct techniques like asking fail, try more subtle approaches:

• Talk less, listen more. Colleagues are less likely to resist when you've taken the time to acknowledge their concerns. Listen to their worries and make sure your solutions recognize them.
• Help them to like you. It's hard to say no to someone you like. We tend to like people who share our background and interests, or who show interest in us personally. Recognition of good work also works. If your colleague does a good job, tell him.
• Do a favour. Doing something for someone gives you influence and helps colleagues see a different side of you. Everyone understands the need to repay what another person has given them.

Adapted from Guide to Managing Up and Across (HBR Press).

Workplace Politics - Engage or Avoid?

As a leader, do you avoid or engage in workplace politics?

Many leaders hate office politics....while others love them.  But avoiding them altogether may end up with you 'out of the loop'. If you've ever worked for a leader who lacked clout or credibility, you understand the risks. As a leader, you're responsible for building productive relationships throughout the workplace so you can influence and support people beyond your immediate sphere. But you can avoid "playing politics" while building the influence you need. Keep your efforts clearly focused on the ultimate good of the school/organization. Work with others for school/organizational advantage, not just your own. And always conduct yourself according to your personal values and beliefs, no matter what others do.


Adapted from "Stop Avoiding Office Politics" by Linda Hill & Kent Lineback.