Tuesday 13 March 2012

Are You Asking the Right Questions?

As a leader, do you ask the right questions to move forward the work of your school/organization?

As a leader, you have responsibility to set direction, sustain the vision of your school/organization, develop the people within the organization, lead and manage your core business, and secure accountability.  It's a tall order for anyone.  All skilled leaders know that facilitated processes are the most effective to build depth of understanding of issues, to create strategies for moving the work forward, and for ensuring buy-in on the part of staff.  It's a lot to do but this picture is a common one for knowledgeable leaders who get results. 

But something's missing.  Even if we demonstrate these behaviours, we may miss the mark with our facilitated processes if we don't ask the right questions during the processes.  This became painfully evident for me very recently at a facilitated session.  Without the right questions even the most dedicated members of staff can take your school's/organization's work off in different directions. 

Next time you call people together for a facilitated process - regardless of the purpose - be absolutely certain that you're working with the right questions.  If your question isn't finely tuned to your school's/organization's needs, you'll end up with high-quality work......but it won't be the work you need. 

It just might be time to brush up on your facilitation skills or to invest in the skills of a well-experienced outsider.  A misguided facilitation can get you going quickly in the wrong direction.

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