Monday, 9 April 2012

Listening - Your Default Behaviour

As a leader, is your default response listening......or.....???

It might be tempting as a leader to talk - initiating conversations, responding with directions or explanations, or verbally 'taking charge' of situations.  This is quite commonplace and people have often come to accept it as the behaviour of a boss.  However, it's not the behaviour of a leader.  Leaders listen.....and then listen more.  Leaders listen for a number of reasons....in order to understand.....to get the whole picture......to get a range of perspectives......to collect valuable insights or ideas.  Leaders also paraphrase - not 'parrot' - what they hear in order to be sure they understand and to send the message that they are listening and value the thoughts of others. 

If you're not already doing so, make listening your default behaviour.  You just might be surprised how much more effective you - and your school/organization - can be when you talk less!

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