As a leader, how do you handle challenging conversations?
Challenging conversations are most easily addressed in a school community characterized by respect, collaboration, and competence.
School leaders are often judged by staff, students, and community on how well they manage the challenging conversations that arise daily. One's skill in meeting these challenges can make or break a reputation. One's credibility and effectiveness are at stake.
Dealing with challenging conversations enhances trust in a school community and forms the basis of a collaborative school culture. It allows an organization to grow and prosper by providing a safe place to have the conversations that promote improvement.
From: The Principal as Leader of Challenging Conversations (Leading Student Achievement Series)
Published by: Corwin Press, OPC - The Ontario Principals' Council