As a leader, which of the four hats do you wear and is there balance among the hats you wear?
In an adaptive organization, leadership is shared - all the players wear all the hats. All the players must have the knowledge and skill to manage themselves, manage [those they supervise] or lead adults. Leadership is a shared function. ... Recognizing the hats and knowing when and how to use them is vital for you as a leader.
The Four Hats
Facilitating - To facilitate means 'make easier'. A facilitator is one who conducts a meeting in which the purpose is dialogue, shared decision making, planning, or problem solving. The facilitator directs the processes to be used.
Presenting - To present is to teach. A presenter's goals are to extend and enrich knowledge, skills, or attitudes and to have these applied in people's work. A presenter may adopt many stances - expert, colleague, novice, or friend.
Coaching - To coach is to help someone take action toward their own goals while simultaneously developing their own expertise in planning, reflecting, problem solving, and decision making. The coach takes a nonjudgmental stance and uses tools of open-ended questions, wait time, paraphrasing, and probing for specificity.
Consulting - A consultant can be an information specialist or an advocate for content of process. As an information specialist, the consultant delivers technical knowledge to another person or group. As a content advocate, the consultant encourages the others to use a certain predetermined strategy. To effectively consult, one must have trust, commonly defined goals and the desired outcomes clearly in mind.
From: The Adaptive School by Robert Garmston and Bruce Wellman
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